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Operations Supervisor

2 months ago

Calgary, Alberta, Canada Metro Supply Chain Full time
Operations Supervisor

Metro Supply Chain is a leading provider of strategic supply chain solutions, and we are seeking an experienced Operations Supervisor to join our team.

Key Responsibilities:
  • Schedule labor requirements to ensure production goals are met within budgeted cost structures.
  • Complete shift briefings to ensure effective communication of relevant information to all employees.
  • Assign and follow up with operators and warehouse staff on task completion times.
  • Ensure order sequences are picked based on priority shipments and customers.
  • Monitor and analyze daily/weekly departmental performance through KPI tracking and data collection.
  • Approve labor hours using agile in adherence with company policies.
  • Provide daily feedback to employees through coaching and administer performance appraisals.
  • Maintain close interaction with customers to develop strong relationships.
  • Maintain a clean and safe work environment.
Requirements:
  • Five years of distribution experience, preferably in a 3PL environment.
  • At least two years of supervisory experience, preferably in a 3PL Operations role.
  • Computer literacy in MS software and proficiency with Warehouse Management Systems (WMS).
  • Exemplary attendance and punctuality.
Competencies:
  • Customer Centricity
  • Fostering Culture
  • Collaboration
  • Problem Solving & Decision Making
  • Managing Through Change
  • Developing Self & Others
  • Planning & Results Orientation
  • Communication
  • Always Improving Mindset
  • Business & Financial Savvy
Why Join Us:
  • Work in a safe and supportive environment.
  • Opportunities for career growth and development.
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Wellness programs to support your family's well-being.
  • A Retirement Savings Program with a company match.