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Customer Service Representative

2 months ago

Stratford, Ontario, Canada Savers Full time

About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.

Our Values

We are committed to creating a positive impact on the environment and local communities through our business model.

We believe in the importance of teamwork, diversity, and inclusion, and strive to create a workplace culture that reflects these values.

Job Summary

We are seeking a Customer Service Representative to join our team at Savers. As a Customer Service Representative, you will be responsible for creating an exceptional customer experience, providing excellent service, and ensuring a positive shopping environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Process customer transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store display and accurate inventory levels.
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs.

What We Offer

We offer a comprehensive benefits package, including extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.

We also provide opportunities for career growth and development, with comprehensive training and development programs to support your success.

Why Join Us

At Savers, we are committed to creating a positive impact on the environment and local communities through our business model.

We believe in the importance of teamwork, diversity, and inclusion, and strive to create a workplace culture that reflects these values.

Join our team and be part of a dynamic and supportive work environment that values your contributions and offers opportunities for growth and development.