Service Desk Analyst Position

3 weeks ago


Winnipeg, Manitoba, Canada Randstad Canada Full time
Job Title: Service Desk Analyst

We are seeking a highly skilled Service Desk Analyst to join our team at Randstad Canada. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and in-person
  • Resolve technical issues in a timely and efficient manner
  • Document and track all technical issues and resolutions
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • Minimum 5 years of experience in a technical support role
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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