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Store Manager

2 months ago


Calgary, Alberta, Canada i-Cell Full time
About the Role

We are seeking a highly skilled and experienced Sales Team Lead to join our team at i-Cell. As a Sales Team Lead, you will be responsible for leading a team of sales staff and overseeing the day-to-day operations of our sales floor.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Sales Floor Management: Oversee the sales floor, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Customer Service: Ensure that customers receive exceptional service, including responding to customer inquiries, resolving issues, and providing product recommendations.
  • Inventory Management: Manage inventory levels, including ordering merchandise, tracking stock levels, and maintaining accurate inventory records.
  • Reporting and Analysis: Prepare and analyze sales reports, including sales volumes, customer trends, and inventory levels.
  • Staff Development: Train and develop sales staff to improve their sales skills and customer service abilities.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a sales or retail environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership and problem-solving skills.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment with tight deadlines and a combination of sitting, standing, and walking.
  • Physical Demands: Standing for extended periods and lifting up to 25 pounds.
Personal Suitability
  • Personal Qualities: Accurate, client-focused, efficient interpersonal skills, flexibility, organized, reliability, team player, dependability, excellent written communication, and judgement.