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Retail Operations Supervisor

3 months ago

Burnaby, British Columbia, Canada Cap-it Burnaby Full time
Position Overview

As a Store Operations Leader at Cap-it Burnaby, you will play a crucial role in overseeing the daily activities of our retail establishment. Your expertise will ensure that operations run smoothly and efficiently.

Key Responsibilities
  • Daily Operations Management: Assess and enhance daily workflows to optimize efficiency.
  • Staff Coordination: Organize and delegate tasks among team members to achieve operational goals.
  • Inventory Management: Source, select, and procure products for sale, ensuring stock levels meet customer demand.
  • Marketing Initiatives: Develop and execute strategies to promote merchandise and drive sales.
  • Financial Oversight: Plan budgets while monitoring revenue streams and expenditures.
  • Staffing Needs: Identify and fulfill staffing requirements to maintain a high-performing team.
  • Issue Resolution: Address customer inquiries, complaints, and supply challenges effectively.
  • Team Leadership: Recruit, train, and supervise staff, fostering a collaborative work environment.
Work Environment

This role requires the ability to thrive in a fast-paced setting, managing multiple priorities under tight deadlines. Attention to detail is essential, as is the capacity to adapt to changing circumstances.

Personal Attributes

The ideal candidate will possess:

  • Adaptability: Ability to adjust to new challenges and environments.
  • Team Collaboration: A strong focus on working effectively with others.
  • Goal Orientation: A commitment to achieving objectives and driving results.
  • Communication Skills: Excellent verbal and written abilities to engage with customers and staff.
Qualifications

Applicants should have:

  • Experience: 3 to 5 years in a retail management role.
  • Education: A secondary school graduation certificate.

This position is permanent, requiring a commitment of 40 hours per week with a focus on delivering exceptional service and operational excellence.