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Security Officer

2 months ago

Antigonish County, Canada Paladin Security Full time

Job Summary:

We are seeking a highly skilled and experienced Security Officer to join our team at Paladin Security. As a Security Officer, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their properties.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to clients, visitors, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Security Patrols: Conduct regular security patrols of client properties, identifying and addressing potential security risks and threats.
  • Incident Response: Respond to and report incidents, security breaches, and emergencies in a timely and effective manner.
  • Communication: Utilize radios, handheld devices, and computer applications to communicate site activity and respond to emergencies.
  • Reporting: Write clear and comprehensive reports, including daily activity reports and incident reports.

Requirements:

  • Communication Skills: Excellent verbal and written English communication skills, including report writing.
  • Interpersonal Skills: Strong interpersonal and customer service skills, professional demeanor, and deportment.
  • Problem-Solving: Ability to solve problems, make decisions, and respond to emergencies under pressure.
  • Discretion: Discretion when handling confidential and private information.
  • Physical Ability: Physical ability to stand, sit, and walk for extended periods of time.
  • Certifications: Ability to pass a security clearance and obtain a security license.
  • Education: High school diploma or equivalent and of legal age.

Preferred Qualifications:

  • Customer Service Experience: Prior experience working in customer-facing roles, providing exceptional service and resolving issues.
  • Security Experience: Prior experience working in security roles, responding to emergencies and incidents.
  • First Aid/CPR Certification: Valid First Aid/CPR certification or willingness to obtain prior to hire.

Why Work with Us:

At Paladin Security, we value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation and benefits, opportunities for professional growth and development, and a commitment to diversity and inclusion.