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Food Service Supervisor

2 months ago

Coquitlam, British Columbia, Canada McDonald's Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at McDonald's Restaurant. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food preparation and service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that staff are equipped to provide excellent customer service.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation, and manage inventory levels to ensure that we have the necessary resources to meet customer demand.
  • Ensure Quality Control: Ensure that food and service meet quality control standards, and take corrective action when necessary to maintain high standards.
  • Prepare Budget and Reports: Prepare budget and cost estimates, and submit reports to management on a regular basis.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, and take steps to resolve issues promptly.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, and use this data to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Environment: Fast-paced environment, with a combination of sitting, standing, and walking.
  • Physical Capabilities: Standing for extended periods, and working under pressure.
What We Offer
  • Bonus: Eligible for bonus based on performance.
  • Group Insurance Benefits: Comprehensive group insurance benefits.
  • Other Benefits: Other benefits, including mentorship and coaching opportunities.
Why Work with Us

We are a recognized employer, committed to creating a welcoming work environment for all employees. We offer a range of benefits and opportunities for professional development, and are dedicated to supporting the needs of our employees.