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Culinary Operations Supervisor

3 months ago

Barrie, Ontario, Canada PHILTHY PHILLY'S CHEESESTEAK AND POUTINERIE Full time
Position Overview

The Food Service Supervisor plays a critical role in ensuring the smooth operation of our culinary services at PHILTHY PHILLY'S CHEESESTEAK AND POUTINERIE. This position requires a blend of leadership, organization, and culinary knowledge to maintain high standards of food quality and service.

Qualifications
  • Education: Completion of a college or CEGEP program, or a non-university certificate or diploma lasting between 3 months to less than 1 year.
  • Experience: A minimum of 1 month and up to 7 months of relevant experience in food service.
Key Responsibilities
  • Develop and implement effective work schedules to optimize staff productivity.
  • Oversee and coordinate the activities of food preparation and portioning staff.
  • Provide training to staff on their job responsibilities, as well as sanitation and safety protocols.
  • Calculate and forecast the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure compliance with quality control standards for food and service.
  • Prepare financial budgets and cost estimates for operations.
  • Address and resolve customer complaints and concerns professionally.
  • Maintain accurate records of inventory, repairs, sales, and waste management.
  • Compile and submit detailed reports as required.
  • Prepare summaries of food orders for the chef.
  • Possess knowledge of the culinary styles offered by the establishment.
  • Supervise the assembly of food trays and the delivery of food trolleys.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

Supervision of a team comprising 3 to 4 individuals.

Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to work under pressure.
  • Combination of sitting, standing, and walking throughout the shift.
  • Extended periods of standing, along with bending, crouching, and kneeling.
  • Physically demanding tasks.
Personal Attributes
  • Strong client focus and dedication to service excellence.
  • Flexibility and adaptability in a changing environment.
  • Ability to work effectively as part of a team.
Additional Information
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are 32.5 hours per week.