Store Director

1 month ago


St Albert, Alberta, Canada Mark's Full time

About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Mark's. As a Store Manager, you will be responsible for leading a team of sales and support staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Provide leadership and coaching to the team to ensure delivery of customer service standards.
  • Enforce operating model customer service standards and provide exceptional omni-channel experience.
  • Support customer acquisition through promotion of customer loyalty and credit card programs.
  • Manage store operations, including visual compliance, store maintenance, and pricing standards.
  • Establish and execute weekly price changes, promotional set-ups, and department POP.
  • Deliver annual corporate shrink targets through team education and enforcement of LP and audit standards.
  • Oversee preparation for annual inventories and ensure compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
  • Create and monitor efficient store weekly scheduling for sales and support functions.

Requirements

  • Proven ability to coach, mentor, and develop department and store teams.
  • Exceptional communication and organizational skills.
  • Superior training and mentoring skills.
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Basic computer skills required.

What We Offer

As a Store Manager at Mark's, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of dedicated professionals. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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