Store Director
1 month ago
About the Role
We are seeking a highly skilled and experienced Store Manager to join our team at Mark's. As a Store Manager, you will be responsible for leading a team of sales and support staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities
- Provide leadership and coaching to the team to ensure delivery of customer service standards.
- Enforce operating model customer service standards and provide exceptional omni-channel experience.
- Support customer acquisition through promotion of customer loyalty and credit card programs.
- Manage store operations, including visual compliance, store maintenance, and pricing standards.
- Establish and execute weekly price changes, promotional set-ups, and department POP.
- Deliver annual corporate shrink targets through team education and enforcement of LP and audit standards.
- Oversee preparation for annual inventories and ensure compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Create and monitor efficient store weekly scheduling for sales and support functions.
Requirements
- Proven ability to coach, mentor, and develop department and store teams.
- Exceptional communication and organizational skills.
- Superior training and mentoring skills.
- 3-5 years retail experience required.
- High energy, enthusiasm, and a drive to succeed.
- Basic computer skills required.
What We Offer
As a Store Manager at Mark's, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of dedicated professionals. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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