Food Service Director
2 months ago
We are a reputable food and beverage establishment seeking a highly skilled and experienced professional to lead our restaurant operations. As a Restaurant Operations Manager, you will be responsible for overseeing the daily activities of our team, ensuring exceptional customer service, and maintaining a high level of quality in our food and beverage offerings.
Key Responsibilities- Service Development
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Performance Evaluation
- Conduct performance reviews to assess team members' skills and provide constructive feedback for improvement.
- Inventory Management
- Organize and maintain inventory to ensure efficient use of resources and minimize waste.
- Health and Safety
- Ensure compliance with health and safety regulations to maintain a safe working environment.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner.
- Team Leadership
- Supervise a team of 5-20 people, including contractors and staff in various areas of responsibility.
- Certifications and Training
- Possess certifications such as Beverage Services Manager, Food Service Manager, and Responsible Beverage Service Certificate.
- Technical Skills
- Proficient in accounting software, MS Excel, and MS Office.
- Security and Safety
- Undergo a criminal record check and maintain a clean record.
- Work Environment
- Work in a fast-paced environment with tight deadlines and repetitive tasks.
- Personal Qualities
- Demonstrate client focus, dependability, efficient interpersonal skills, excellent oral communication, flexibility, and a team player attitude.
- Education
- Bachelor's degree or equivalent experience.
- Experience
- Previous experience in the field of employment is an asset.
- Certifications
- Possess the required certifications mentioned above.
- Language
- Fluency in English is required.
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