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Assistant Store Manager, The North Face

2 months ago

Whistler, British Columbia, Canada Vail Resorts Full time

Job Summary:

At Vail Resorts, we're committed to delivering exceptional customer experiences in our retail stores. As a Retail Store Manager, you'll play a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities:

  • Lead daily store operations, including scheduling, payroll, and inventory management.
  • Develop and implement sales strategies to drive revenue growth and meet sales targets.
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Manage and train a team of retail sales associates, providing coaching and feedback to improve performance.
  • Monitor store performance, including sales metrics, inventory levels, and customer satisfaction.
  • Collaborate with the store team to achieve sales goals, promote products, and maintain a visually appealing store environment.
  • Participate in leadership forums to share best practices, provide feedback, and contribute to the development of retail strategies.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum 2 years of retail management experience, preferably in a fast-paced environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee discounts on merchandise and services.
  • Opportunities for professional development and career advancement.