Service Technician

2 months ago

Penticton, British Columbia, Canada CB Canada Full time
About the Role

We are seeking a skilled Service Technician to join our team in Penticton. As a key member of our team, you will play a vital role in ensuring the safety and functionality of our clients' mobility devices.

Key Responsibilities
  • Diagnose and Repair
    • Create service orders and quotes in our NAV system
    • Assess and troubleshoot issues with mobility devices
    • Repair manual and power devices and equipment onsite and in-store
    • Repair electrical systems within mobility devices
    • Program and set-up basic power and mobility equipment
    • Install and repair elevating products and solutions
  • Deliver a Motion Customer Experience
    • Build trusting relationships with clients
    • Ensure client needs are met and objectives are achieved
  • Be Flexible and Mobile
    • Travel to clients' homes and facilities
Requirements
  • Technical Skills
    • Previous experience in a customer service role
    • Exposure to diagnostic tools, electronic equipment, and mechanical repairs
    • Interest in or knowledge of mobility products
    • Avid troubleshooter with innovative and efficient problem-solving skills
  • Empathy
    • Ability to navigate any situation in a friendly, professional, and compassionate manner
  • Additional Requirements
    • Lift up to 50 pounds to move or repair equipment and devices
    • Valid driver's license and clean driving record
    • Willingness to work flexible hours on occasion
Why Join Motion?

At Motion, we're committed to making life accessible for all. We're a company that values compassion, knowledge, and expertise. If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we'd love to hear from you.

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