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Quality Assurance Team Supervisor

3 months ago

Montreal, Quebec, Canada Cellcom Communications - Cellcom Full time

Job Title: Quality Assurance Team Supervisor

Cellcom Communications is a prominent provider in the telecommunications sector, dedicated to delivering exceptional service and innovative solutions to our customers. We are committed to fostering a dynamic work environment that values teamwork and excellence.

We are currently seeking a Quality Assurance Team Supervisor to enhance our operational team.

  • Accountable for the timely execution and quality assurance of production processes
  • Offering direction and mentorship to the Quality Assurance team
  • Evaluating team performance against established metrics and quality benchmarks
  • Managing daily operations and delegating responsibilities
  • Ensuring adherence to all regulatory and quality standards for the designated project
  • Providing coaching, support, and training to team members
  • Assessing and reporting on team performance, driving enhancements in productivity
  • Encouraging a culture of Health & Safety within the team
  • Performing additional tasks or responsibilities as required

Qualifications:

  • 1-2 years of experience in a supervisory role
  • Background in quality assurance within a production environment

Cellcom Communications is dedicated to promoting Diversity and Inclusion, striving to create a workplace culture that embraces diversity, inclusivity, and accessibility.