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Food Service Supervisor
2 months ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Okanagan Good Food Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities- Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that all staff members are equipped to provide excellent customer service.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that all customers receive exceptional service.
- Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
- Work Schedules: Establish work schedules for staff, ensuring that all shifts are covered and that staff are able to meet their responsibilities.
- Education: Secondary (high) school graduation certificate.
- Work Experience: 3 years to less than 5 years of experience in a food service environment.
- Work Setting: Fast food outlet or concession, restaurant.
- Supervision: 5-10 people, including cooks, food and beverage servers, food service counter attendants, and kitchen and food service helpers.
- Fast-Paced Environment: Work in a fast-paced environment, with a high level of activity and pressure.
- Standing for Extended Periods: Stand for extended periods, with frequent walking and bending.
- Attention to Detail: Maintain attention to detail, ensuring that all tasks are completed accurately and efficiently.
- Client Focus: Demonstrate a client-focused approach, ensuring that all customers receive exceptional service.
- Efficient Interpersonal Skills: Possess efficient interpersonal skills, able to communicate effectively with staff and customers.
- Excellent Oral Communication: Possess excellent oral communication skills, able to communicate effectively with staff and customers.
- Flexibility: Demonstrate flexibility, able to adapt to changing circumstances and priorities.
- Team Player: Demonstrate a team player approach, working collaboratively with staff to achieve common goals.
- Initiative: Demonstrate initiative, taking ownership of tasks and responsibilities.
- Dependability: Demonstrate dependability, able to meet commitments and responsibilities.
