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Executive Director of Senior Living Operations

2 months ago

Perth County, Canada Sienna Living Full time

About the Role:

Sienna Living is seeking a highly skilled and experienced General Manager, Performance to lead our senior living operations. As a key member of our management team, you will be responsible for driving the success of our communities and ensuring the highest level of care and service for our residents.

Key Responsibilities:

  • Develop and implement operational plans to achieve targeted occupancy, Net Operating Income, and Operating Margin.
  • Build and manage a high-performing management team to ensure efficient operations and compliance with provincial regulations.
  • Partner with the Director of Wellness and Sales Advisor to create and execute a strong outreach strategy to increase/maintain occupancy.
  • Foster positive community partnerships with health and service providers, business leaders, civic officials, and other community agencies to promote the home as an integral part of the community.
  • Ensure site-level compliance with all applicable provincial regulations.

Requirements:

  • Bachelor's degree in Business Administration, Hotel Management, or a related field.
  • 3-5 years of progressive leadership experience in retirement living, hospitality, or a similar sector.
  • Proven track record of effective team management, budget management, and operational excellence.
  • Experience in sales and marketing, crucial for driving occupancy and engaging the community.
  • Ability to build and maintain strong relationships with seniors, their families, team members, and external stakeholders.

About Sienna Living:

Sienna Living is one of Canada's largest owners and operators of seniors' living residences, with a portfolio of 81 residences across Ontario, British Columbia, Saskatchewan, and Alberta. We are committed to creating an inclusive environment where all team members and residents feel like they belong.