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Bakery Department Manager

2 months ago


Vaughan, Ontario, Canada Fortinos Full time
Job Summary

We are seeking a highly skilled and experienced Bakery Department Manager to join our team at Fortinos. As a key member of our retail bakery operations, you will be responsible for the effective management of our bakery department, ensuring exceptional customer service, maximizing sales and gross profit, and maintaining a high level of store cleanliness and organization.

Key Responsibilities
  • Customer Service: Provide exceptional customer service in a courteous and friendly manner, ensuring a positive shopping experience for our customers.
  • Bakery Operations: Oversee the effective ordering, production, and merchandising of all bakery products, ensuring attractive displays and maintaining a high level of quality and freshness.
  • Inventory Management: Effectively control inventory through pricing and signage of bakery products, ensuring that we meet our sales and profit goals.
  • Staff Management: Schedule, direct, supervise, and discipline department staff, as well as train new employees to ensure a high level of customer service and product quality.
  • Store Maintenance: Ensure the maintenance of equipment and the safety and sanitation of the production and back room areas, as per Company Policy.
  • Customer Relations: Respond to customer inquiries, requests, and complaints in a courteous and professional manner.
Requirements
  • Experience: A minimum of 5 years' experience as a qualified baker/decorator, preferably in a retail environment.
  • Management Experience: Previous managerial experience and knowledge of production schedules is a definite asset.
  • Flexibility: Ability to work a variety of hours, including days, evenings, nights, and weekends.
  • Communication Skills: Excellent organization, communication, and interpersonal skills.
About Fortinos

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If you are a motivated and customer-focused individual who is open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, we encourage you to apply.