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Data Systems and Support Engineer

2 months ago


Kingston, Ontario, Canada Société Financière Manuvie Full time
About the Role

Société Financière Manuvie is seeking a highly skilled Data Systems and Support Engineer to join our Canadian Data Office team. As a key member of our team, you will be responsible for ensuring the availability and performance of our data systems, providing technical support to users, and contributing to the modernization and improvement of our data infrastructure.

Key Responsibilities
  • Provide technical support for various cloud-based systems, including ADLS storage, Synapse, Databricks, and Azure Data Factory.
  • Act as the primary point of contact for downtime communication to end-user groups, ensuring timely and effective communication.
  • Develop and maintain user documentation and procedures to ensure seamless user experience.
  • Collaborate with IT Security teams to coordinate system hardening, patching, and security updates, ensuring the integrity of our data systems.
  • Monitor cloud-based systems, including critical data pipelines, and lead efforts to resolve performance issues.
  • Conduct ongoing operations, such as leading user access in accordance with access policies, to ensure data security and compliance.
  • Depending on capacity, support the team with various data engineering tasks, including ingestion of data sources into the data lakehouse environment.
Requirements
  • Undergraduate degree or equivalent experience in a technical field.
  • Working knowledge of Windows Server in an Enterprise environment.
  • Experience with performance monitoring of MS SQL Server.
  • Experience working with Azure Cloud and Azure Classic virtual machines.
  • Experience monitoring IT Infrastructure for its availability, capacity, hardware, and OS.
  • Knowledge of supported technologies, including Azure, Databricks, Synapse, SSIS, and Terraform.
  • Ability to build relationships, engage, and influence others, working with business units, architects, peers, and partners globally.
  • Experience working within an Agile methodology.
What We Offer
  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.
About Us

Société Financière Manuvie is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to delivering the promise of Diversity, Equity, and Inclusion, fostering an inclusive workplace where everyone thrives. We are an Equal Opportunity Employer and strive to remove barriers to provide equal access to employment.