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Merchandising Service Associate
2 months ago
We are seeking a highly skilled Merchandising Service Associate to join our team at RONA. As a key member of our retail operations team, you will be responsible for ensuring that our stores are visually appealing and well-stocked, providing an exceptional customer experience.
Key Responsibilities- Product Display Maintenance: Ensure that product displays are well-maintained, visually appealing, and accurately priced.
- Stock Availability: Verify that stock levels are adequate and replenish as needed to meet customer demand.
- Communication: Collaborate with the Merchandising Service team to prioritize projects, schedule tasks, and ensure timely completion.
- Reset Merchandise: Review and complete all assigned WIRE merchandise reset and service tasks, ensuring that reset merchandise is stocked, fronted, and fully packed down according to planogram.
- Project Execution: Provide project information, updates, and feedback to the Merchandising Service team, ensuring that projects are executed efficiently and effectively.
- Quality Control: Identify and remove damaged products, deliver them to the Return to Manufacturer (RTM) area, and sign off on products as defective.
- Buyback Verification: Assist in verifying buyback items, ensuring they are pulled, prepped, and ready for shipping.
- Bay Maintenance: Install, maintain, and reorder damaged signage and product brochures, ensuring POP reorder stickers are current, clean, intact, and properly displayed.
- Display Maintenance: Clean, dust, replace damaged beams and/or grids, correct incorrect planogram steel elevations, rotate, and down-stock items for easier customer access.
- Equipment Operation: Operate power equipment, including lifts, order pickers, and similar equipment as needed.
- Feedback and Analysis: Provide feedback and analysis on service execution to store, market, and corporate leaders, identifying and helping to resolve store-level issues.
- Basic Arithmetic: Ability to read, write, and perform basic arithmetic (addition, subtraction).
- Computer Skills: Ability to utilize web-based computer programs to accomplish assigned tasks.
- Merchandising Experience: Six (6) months of experience performing product merchandising tasks, including reading planograms, setting up and tearing down displays (preferred).
- Equipment Operation: Experience operating power equipment, such as lifts, order pickers, and similar equipment (in asset).
- Basic Tools: Working knowledge of basic tools needed for the job, such as hand tools, drills, and saws (preferred).
- Task Orientation: Task and results-oriented, ability to work in a repetitive work environment.
- Time Management: Ability to prioritize tasks to be done and react to unexpected outcomes in a timely manner.
- Feedback: Be open to feedback and willing to adapt to changing priorities.
- Working Conditions: Ability to work standing, bending, sitting, and/or walking continuously, completing a full day's work, including scheduled breaks.
- Physical Demands: Ability to do the following movements: bending, kneeling, reaching, twisting, lifting, pushing, pulling, climbing (ladders, stairs), balancing, and/or crouching daily to perform duties.
- Object Handling: Handle and move objects (products, equipment, etc.) that can weigh up to 50lbs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.