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Food Service Supervisor

2 months ago


United Counties of Stormont Dundas and Glengarry, Canada 1535550 Ontario Inc Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1535550 Ontario Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure that they are meeting performance expectations.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and timely manner.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and other key performance indicators, and maintain accurate records of staff performance and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Environment: Fast-paced environment with tight deadlines, and a combination of sitting, standing, walking, and standing for extended periods.
  • Physical Demands: Physically demanding, with a combination of bending, crouching, kneeling, and walking.
  • Personal Suitability: Excellent oral communication skills, efficient interpersonal skills, and a client-focused approach.
Work Conditions

This is a permanent, full-time position with a 40-hour workweek. The work language is English, and the work site environment is noisy, with odours, wet/damp conditions, and hot temperatures.