Catering Operations Manager

1 month ago


Markham, Ontario, Canada Smash Kitchen and Bar Full time
About the Role

We are seeking a highly skilled and experienced Catering Supervisor to join our team at Smash Kitchen and Bar. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our kitchen and food service operations.

Key Responsibilities
  • Supervise and coordinate the activities of kitchen staff, ensuring that food is prepared and served to the highest standards.
  • Train and develop staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Estimate and manage inventory, ensuring that we have the necessary ingredients and supplies to meet customer demand.
  • Monitor and maintain quality control standards, ensuring that our food and service meet the highest expectations.
  • Prepare and manage budgets, ensuring that we are operating efficiently and effectively.
  • Address customer complaints and concerns, providing exceptional customer service and resolving issues promptly.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Establish and manage work schedules, ensuring that we have the right staff in place to meet customer demand.
About You

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and leading a high-performing team. You will have a strong background in food service operations, with experience in supervising and coordinating kitchen staff. You will be a natural leader, with excellent communication and interpersonal skills, and a proven ability to work under pressure in a fast-paced environment.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and leading a high-performing team, we would love to hear from you.



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