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Customer Support Team Leader
3 months ago
As a Customer Support Team Leader at Doormate Services Inc., you will play a crucial role in overseeing our dedicated team of customer service representatives. Your leadership will ensure that our clients receive exceptional service and support.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years in a supervisory role
- Supervise and manage team members and their respective projects
- Coordinate and schedule daily activities to optimize workflow
- Provide training or arrange for necessary training sessions for staff
- Estimate costs and materials required for various tasks
- Order materials, equipment, and supplies as needed
- Resolve workplace issues, offer technical guidance, and suggest improvements to enhance productivity and quality
- Assign, review, and coordinate work among team members
Focus on installation tasks related to doors.
Work Conditions- Employment Duration: Permanent
- Working Language: English
- Work Hours: 40 hours per week