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Scent Specialist
3 months ago
Jo Malone London - Fragrance Consultant
Are you enthusiastic about providing exceptional, genuine, and tailored customer experiences? Jo Malone London is in search of Fragrance Consultants who exemplify British elegance through unique scents and sophisticated gifting experiences. Become a part of our team and craft aromatic journeys through scent explorations and personalized services that reflect our luxury brand's ethos of generosity.
Key Responsibilities
- Exhibit a customer-focused approach at every stage of the customer interaction.
- Uphold Jo Malone London's standards of Art of Gift Giving.
- Contribute to surpassing sales targets and Key Performance Indicators (KPIs).
- Establish and nurture customer relationships through consultative service.
- Engage in special events to boost sales and foster connections.
- Utilize strong communication skills to engage with customers and team members.
- Adapt to omni-channel platforms and assist in store operations.
- Maintain exemplary grooming standards and store presentation.
Qualifications
- Experience in luxury retail environments.
- Genuine interest in luxury fragrances and lifestyle brands.
- Excellent communication and interpersonal abilities.
- Basic numerical skills and familiarity with retail POS systems.
- Proficient in Microsoft Office applications.
- Willingness to work flexible hours in a dynamic setting.
- Physical capability to stand, walk, and lift items up to 25 lbs.
- Verification of eligibility to work in the country.
Compensation
Expected Hourly Range: $16.85 to $28.30 (Based on qualifications and experience). The Estée Lauder Companies provide competitive benefits, including health coverage, retirement plans, and paid leave.
