Security Officer

4 weeks ago

St Thomas, Ontario, Canada Paladin Security Full time

Position Overview

At Paladin Security, we are dedicated to creating a safer and more welcoming environment for everyone. We are looking for individuals with exceptional customer service abilities and a genuine desire to assist others. If you possess the capability to think on your feet and manage challenging situations effectively, you may be the perfect fit for our team. Our commitment to excellence begins with our personnel; we pride ourselves on hiring the most qualified individuals. We value internal promotion, respect for diversity, high-quality service, and fostering a positive work atmosphere. If you believe you have the qualities we seek, we would love to hear from you.

Key Responsibilities

The facility complies with the US Homeland Security CTPAT (Customs Trade Partnership Against Terrorism) program, which includes access control for incoming and outgoing shipments, visitors, and contractors. The security officer will be expected to work outdoors in various weather conditions, monitoring and documenting truck traffic while conducting regular patrols.

Familiarity with CTPAT protocols is advantageous. Strong communication skills, a focus on customer service, and proficient computer skills are essential requirements for this role.

Duties encompass, but are not limited to:

  • CTPAT Procedures
  • Weigh Scale Operations
  • Covid Screening
  • Access Control
  • Monitoring Security Systems
  • Conducting Security Patrols
  • Responding to Emergency Situations

Qualifications

  • Knowledge of the Trespass to Property Act
  • Ability to maintain professionalism in high-pressure situations
  • Excellent communication skills with an emphasis on customer service and computer proficiency
  • Strong written and verbal communication skills, with the ability to produce clear and concise reports
  • Demonstrated reliability, punctuality, and diplomacy
  • Conduct foot patrols of assigned areas to ensure security of personnel, buildings, and equipment
  • Identify and report irregularities by completing investigations and incident reports regarding security breaches, safety hazards, and emergencies; coordinate with emergency responders as necessary
  • Build and maintain effective relationships with key stakeholders while providing specialized security services
  • Offer assistance to individuals in need, including providing direction and responding to emergencies involving violence or injuries
  • Perform additional job-related duties as assigned

Certification Requirements

Candidates must present proof of completion for the following prerequisites during the interview:

  • A Valid Ontario Security Guard License
  • Proficiency in English (both oral and written)
  • Valid First Aid and CPR Level C Certification
  • Vulnerable Sector Check

Additional Certification

Standard First Aid, CPR Level C, and a Valid Ontario Security License are required.

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