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Donor Services Representative
2 months ago
Canadian Blood Services is seeking a Temporary Part-Time Donor Services Representative to join our dynamic Donor Centre team.
The Donor Centre team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products that save lives every day.
Key Responsibilities- Provide excellent customer service by greeting donors, confirming appointments, and rebooking donors at events.
- Support potential donors by answering questions and providing information about the donation process.
- Work in a diverse team environment to ensure a successful donor centre event.
- Assist in setting up booths, tables, and other equipment for mobile events within our communities.
- Completion of high school.
- One year of experience in a hospitality or customer service-oriented environment or previous experience working with volunteers.
- Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
- A second language would be considered an asset to support a positive donor experience.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
- Payment in lieu for vacation and holidays.
- Comprehensive group health, dental, and vision benefits for you and your family.
- Pension plan.
- Employee discounts, wellness program, professional resources.
- Shifts/hours will vary. You must be flexible to accommodate assigned shifts based on operational needs.
- Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted.
