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Sales Operations Leader

3 months ago

Chilliwack, Canada SMS MOTORS Full time
Job Overview

As a Retail Sales Manager at SMS MOTORS, you will play a pivotal role in overseeing the daily operations of our retail environment. Your leadership will be essential in driving sales and ensuring customer satisfaction.

Employment Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week
QualificationsEducation
  • Completion of secondary (high) school graduation certificate is required.
Experience
  • Minimum of 2 years to less than 3 years of relevant experience is preferred.
Key Responsibilities
  • Oversee staff management and delegate responsibilities effectively.
  • Analyze market research and trends to assess consumer demand and sales potential.
  • Identify and select merchandise and services for sale.
  • Establish pricing and credit policies.
  • Source and procure merchandise for resale.
  • Develop and execute marketing strategies to enhance sales.
  • Prepare budgets and monitor financial performance.
  • Assess staffing needs and recruit suitable candidates.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Supervise and guide staff and/or volunteers.
  • Plan, organize, direct, and evaluate daily retail operations.
Work Environment
  • Fast-paced work setting.
  • Strong attention to detail is essential.
Personal Attributes
  • Demonstrated flexibility and adaptability.
  • Highly organized with strong planning skills.
  • Ability to work collaboratively as part of a team.
Inclusivity and Support

Support for Persons with Disabilities: We provide training to foster an inclusive work environment.

Support for Newcomers and Refugees: Diversity and cross-cultural training are offered to promote a welcoming atmosphere.

Support for Youth and Veterans: Awareness training is provided to ensure a supportive environment for youth and veterans.

Support for Indigenous People: Cultural competency training is available for all employees.

Support for Mature Workers: We implement hiring practices that discourage age discrimination.

Support for Visible Minorities: Our hiring policies promote diversity and inclusivity.