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Lead Product Design Strategist

3 months ago


Old Toronto, Ontario, Canada Borrowell Inc. Full time

About Borrowell:

Borrowell is a Canadian organization dedicated to enabling financial success for all individuals. As the first in Canada to provide complimentary credit scores, Borrowell offers educational tools, monitoring services, innovative digital solutions, and tailored product suggestions to empower individuals in managing their financial journeys.

With a membership exceeding 3 million, Borrowell stands as one of Canada's foremost fintech enterprises. To advance our mission, we are assembling an outstanding team of high-achieving yet modest professionals who believe that Canadians deserve enhanced options in financial services.

We prioritize the creation of a diverse and inclusive work environment and take pride in our gender-balanced workforce. We recognize that diverse teams yield superior performance; half of our team identifies as women or non-binary.

We are continuously seeking enthusiastic and motivated individuals. If you believe you would thrive at Borrowell, continue reading to discover more about our organization and operations.

About the Role:

Borrowell is in search of a Product Design Manager to assist in realizing our mission of making financial prosperity attainable for everyone. You will engage in understanding consumer financial decision-making and design personalized products that empower users to optimize their key choices related to credit scores, financial products, spending, and saving. Reporting to the Group Product Manager, you will collaborate across functions with our Product, Engineering, and business leaders to identify and address user challenges.

In this position, you will lead and mentor our team of Product Designers while also actively participating in your team to develop data-driven solutions that address user needs and contribute to business outcomes. You will play a pivotal role in shaping the future vision of our products while ensuring effective collaboration and execution with our cross-functional teams. As the Product Design Manager, you will have the opportunity to make a significant impact by creating products that facilitate financial stability for millions of Canadians.

Key Responsibilities:

  • Serve as both a designer and a manager, overseeing a team of 1 product designer to craft innovative financial experiences across various platforms.
  • Collaborate with cross-functional teams, including product managers, engineers, data scientists, and business development leaders to formulate and implement strategic roadmaps.
  • Work alongside cross-functional teams to guide product development from problem identification to launch, ensuring alignment with user needs and market trends.
  • Promote a data-informed design approach, prioritizing features and enhancements based on user feedback, market research, and business objectives.
  • Influence the product roadmap and advocate for a user-centered design culture.
  • Possess 3+ years of experience in B2C product design with a proven history of delivering successful products from concept to launch.
  • Have at least 1 year of experience managing Product Designers.
  • Maintain a design portfolio that showcases a deep understanding of user challenges, solutions-oriented thinking to maximize business impact, and a robust end-to-end design process from initial sketches to detailed designs.
  • Be proficient with contemporary design tools (e.g., Figma).
  • Have experience utilizing product development methodologies, design thinking principles, and working in an agile environment.
  • Exhibit excellent communication and interpersonal skills, effectively collaborating with cross-functional teams and stakeholders at all levels.
  • Experience with data analysis tools such as Excel, PivotTables, Tableau, PowerBI, or equivalent; we utilize Looker.

Preferred Qualifications:

  • Experience in fintech, e-commerce, and/or startup environments.
  • Opportunity for Impact - join a growing organization that is dedicated to enhancing financial stability for everyone.
  • Comprehensive Health Benefits - medical, dental, vision, and paramedical health benefits for you and your family, including additional yearly coverage for mental health professionals.
  • Additional Health Benefits - virtual benefit offerings that allow 24/7 access to healthcare professionals.
  • Maternity & Parental Leave Top-up - available for new parents.
  • Wellness & Transit Benefit - $600 annually to spend on personal well-being.
  • Work From Home Reimbursement - we provide essential equipment like laptops and peripherals, and you can reimburse additional items to enhance your workspace.
  • Employee Development Benefit - annual reimbursements for educational expenses.
  • Community Engagement Benefit - 1 paid volunteer day per year to contribute to the community.
  • Flexibility - adaptable working hours and a flexible vacation policy.

We operate remotely across Canada with an office in Toronto. This role requires attendance at in-person meetings and team-building events.

At Borrowell, we firmly believe that diversity enhances our capabilities. If you are uncertain about your qualifications for this role, we still encourage you to apply. We seek candidates with experience but understand that not everyone has had the opportunity to showcase their abilities. What matters most is your growth mindset and your commitment to assisting individuals with their financial challenges.

Please be aware that due to the sensitive nature of our work, passing a credit and criminal record check is a condition of employment.

By submitting your application, you consent to Borrowell's processing of your personal information in connection with your job application and recruitment processes.

Borrowell welcomes applications from candidates with diverse abilities. Please inform us if you require accommodations at any stage of the selection process.