Senior Content Writer for Enterprise Clients

4 weeks ago

Toronto, Canada S.i. Systems Full time
Job Title: Sr. Content Writer to Support Our Banking Client

We are seeking a highly skilled and experienced Sr. Content Writer to join our team at S.i. Systems. As a key member of our content creation team, you will be responsible for developing high-quality content for our banking client.

Key Responsibilities:

  • Content Creation and Publishing: Develop and publish engaging content that aligns with our client's brand standards and guidelines.
  • Content Formatting and SEO Optimization: Structure content using the Rich Text Editor (RTE) for optimal readability and accessibility, and apply proper formatting to enhance user experience and optimize content for search engines (SEO).
  • Content Workflow Management: Manage content workflows, including drafting, reviewing, and publishing processes, and collaborate with content owners and stakeholders to validate and refine content.
  • Content Management and Organization: Maintain and organize the Contentful space, ensuring a well-structured content hierarchy, and create and manage relationships between different content levels for seamless navigation and user experience.
  • Quality Assurance (QA): Perform thorough quality checks for grammar, spelling, and stylistic consistency, and ensure all media assets are correctly formatted and presented in the appropriate file types and dimensions.
  • Collaboration and Stakeholder Engagement: Coordinate with UX designers, journey owners, marketing teams, and other stakeholders to ensure a cohesive content publishing process, and engage with stakeholders to gather feedback and make necessary adjustments.
  • Training, Support, and Documentation: Serve as the Subject Matter Expert (SME) for Contentful, providing support and onboarding new users, and troubleshoot content-related issues and provide ongoing support for content creation and management.

Requirements:

  • 5+ years of experience as a Content Writer for enterprise clients (ideally banks or other FI)
  • Experienced user of Contentful, Bynder, Vidyard, Pardot
  • Bilingual - ENG-FR - strongly preferred

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

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