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Server Associate

2 months ago

Langley, Canada Glass House Estate Winery Full time

Job Summary:

Glass House Estate Winery is a family-owned and operated vineyard and boutique winery seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and promoting our wine offerings.

Responsibilities:

  • Food and Beverage Knowledge: Develop and maintain extensive knowledge of our menu, wine list, and beverage offerings.
  • Order Execution: Execute food and drink orders in a timely and efficient manner, ensuring accuracy and quality.
  • Quality Control: Ensure that all food and drink quality meets our organizational standards.
  • Communication: Communicate all current promotions and wine offerings to guests.
  • Cash Handling: Handle cash and credit card transactions in a professional and timely manner.
  • Adherence to Policies: Adhere to our company's policies and procedures, including the implementation of the 18 Steps of Service.
  • Environmental Cleaning: Assist with daily and weekly scheduled environment cleaning practices.

Working Conditions:

  • Flexibility: Be available to work varied hours, including evenings, weekends, and holidays.

Perks:

  • Fun Work Culture: Enjoy a fun and dynamic work environment with opportunities for company events and team-building activities.
  • Staff Discounts: Receive discounts on meals during shifts and at all company locations.
  • Extended Health Benefits: Participate in our company's Extended Health Benefits Plan after six months of employment.
  • Ongoing Training: Access ongoing training and development opportunities through our company's training program.
  • Opportunities for Advancement: Pursue opportunities for advancement within our company and across our locations.
  • Employee Referral Program: Participate in our Employee Referral Program and earn rewards for referring qualified candidates.

Requirements:

  • Previous Experience: Previous experience working in restaurants or hospitality, preferably in a Server or related role.
  • Certifications: Valid Serving It Right Certification and thorough understanding of responsible alcohol service.
  • Wine Knowledge: Excellent wine knowledge, with WSET Certification considered an asset.
  • Reliable Transportation: Possess reliable transportation to commute to and from work.