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Sales Solutions Consultant

3 months ago

Markham, Ontario, Canada OCR Canada Full time

Job Title: Account Executive

Company: OCR Canada

Position Overview

The Account Executive will oversee sales operations for OCR Canada by engaging in proactive communication via phone and email with clients to identify prospects and finalize sales. The ideal candidate will demonstrate a strong track record of sales success and possess the ability to connect with a diverse clientele.

Key Responsibilities

  • Address customer inquiries regarding products, services, and order status
  • Achieve or surpass established performance targets
  • Review orders for precision and manage requests
  • Determine underlying issues contributing to customer dissatisfaction
  • Collaborate with the Shipping Department to ensure prompt delivery of products
  • Compile reports and engage in promotional activities

Interdepartmental Relationships

  • Foster strong connections with all internal departments and teams
  • Interact directly with clients to resolve issues
  • Maintain ongoing relationships with OEM representatives and the finance department

Desired Attributes

  • Familiarity with office equipment
  • Proficient computer skills with the ability to manage multiple tasks
  • Exceptional interpersonal and communication abilities
  • Strong problem-solving and organizational capabilities

Qualifications

  • Associate's or Bachelor's degree
  • 2 to 5 years of proven experience in inside sales
  • Valid Driver's License with a satisfactory driving record