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Site Operations Manager

2 months ago


Winnipeg, Manitoba, Canada NAV CANADA Full time

Job Title: Site Operations Manager

Job Category: Aviation Services

Language Requirements: English / Anglais

Flexible Work Agreement Type:

Job Summary: As a Site Operations Manager at NAV CANADA, you will be responsible for the safe, cost-effective, and efficient coordination, delivery, and management of air navigation services and operations within a specific site. This includes planning, allocating, and managing resources, including material, financial, and human resources. You will establish and maintain effective relationships with employees, customers, and stakeholders, and manage VFR controllers and/or Flight Service Specialists.

Key Responsibilities:

  • Coordinate, deliver, and manage all applicable air navigation services and operations within the site.
  • Ensure the safety and quality of services provided by the site in collaboration with the unit.
  • Under the guidance of the Manager Air Traffic Operations, identify, develop, and implement safety / quality indicators to monitor site performance.
  • Partner with Safety and Systems Performance, ANS Service Design, Evaluations and Investigations to formulate and implement corrective measures.
  • Provide regular site performance reports to the Manager Air Traffic Operations, including progress against corrective actions taken to improve site performance.
  • Identify / direct implementation of new technologies to contribute to resource and service improvements.
  • Be accountable for site health, safety, personnel, security, and hazard prevention programs and services.
  • Plan and manage health, safety, and security inspections, investigations, and analysis of safety incidents, accidents, and complaints.
  • Plan and manage the development and delivery of site safety training, educational, and awareness initiatives, events, activities, and drills.

Requirements:

  • Has or has held an ATS license or certificate or has obtained an equivalent level of knowledge through extensive management experience.
  • Experience in an operational aviation environment is an asset.
  • At least 5 years of relevant experience in the industry with at least 3 years of related supervisory/management experience of diverse and sometimes physically remote teams.
  • Knowledge of operational policies, standards, procedures, and techniques.
  • Knowledge of Human Resources policies, procedures, and practices.
  • Strong ability to effectively communicate insights verbally, visually, and in writing.
  • Strong relationship building and interpersonal skills, including the ability to negotiate, persuade, and influence stakeholders at various levels and both internal and external to the organization.

Working Environment: Standard office working environment with multiple computer applications for office and ATS systems. The physical and mental/sensory effort due to multiple demands and priorities will vary from site to site along with the working conditions and environment. Regular travel within the Flight Information Region (FIR) to ensure visibility and support at assigned sites.