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Retail Operations Supervisor

3 months ago

Oakville, Ontario, Canada Canadian Tire Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of retail activities. This position involves overseeing daily operations, managing staff, and enhancing customer satisfaction.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a supervisory role
Work Environment

The role is situated in a non-smoking retail service establishment, characterized by a fast-paced atmosphere that requires the ability to work under pressure.

Key Responsibilities
  • Assign tasks to sales personnel
  • Manage inventory and order merchandise
  • Authorize returns and handle customer inquiries
  • Establish and oversee work schedules
  • Prepare detailed reports on sales, merchandising, and staffing
  • Resolve customer complaints and supply issues
  • Supervise and coordinate the activities of team members
  • Handle cash management duties
Product Focus

This position involves working with a variety of products, including:

  • Car care items
  • Home care products
  • Sporting goods and recreational items
Work Conditions
  • Ability to stand for extended periods
  • Combination of sitting, standing, and walking
  • Attention to detail and ability to distinguish between colors
Personal Attributes
  • Dependable and reliable
  • Excellent oral communication skills
  • Organized and flexible
  • Team-oriented with strong initiative
  • Effective multitasking abilities
Benefits
  • Health Benefits: Dental plan, Disability benefits, Health care plan
  • Financial Benefits: Group insurance benefits, Life insurance

This is a permanent position requiring 30 to 40 hours of work per week, with English as the primary language of communication.