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Customer Service Representative

2 months ago

Abbotsford, British Columbia, Canada Coast Capital Full time
Job Title: Customer Advice Specialist

Are you passionate about helping others achieve their financial goals? Do you enjoy working in a fast-paced environment where no two days are the same? We're looking for a Customer Advice Specialist to join our team at Coast Capital Savings.

About the Role:

As a Customer Advice Specialist, you will be responsible for providing exceptional customer service and advice to our members. You will work closely with our members to understand their financial needs and goals, and provide personalized solutions to help them achieve their objectives.

Key Responsibilities:
  • Provide exceptional customer service and advice to members
  • Work closely with members to understand their financial needs and goals
  • Develop and implement personalized solutions to help members achieve their objectives
  • Stay up-to-date on Coast Capital's products and services to provide informed advice to members
  • Collaborate with other team members to ensure seamless delivery of services
Requirements:
  • Minimum 3 years of experience in a customer-facing role, preferably in the financial industry
  • Strong knowledge of Coast Capital's products and services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Certificate in Investment Funds in Canada
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Why Join Coast Capital?

At Coast Capital, we're committed to making a positive impact in our communities. We believe in the importance of financial literacy and education, and we're dedicated to helping our members achieve their financial goals. If you share our values and are passionate about making a difference, we'd love to hear from you.