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Senior UI Development Manager

2 months ago

Montreal, Quebec, Canada The International Air Transport Association Full time
About the Role

We are seeking a highly skilled and experienced Manager, User Interface Delivery to join our Business Intelligence Services team. As a key member of our team, you will be responsible for overseeing the development and improvement of user interface (UI), with a primary emphasis on enhancing user experience, optimizing report execution and performance, and integrating with various IATA systems.

Key Responsibilities
  • Manage various tasks within the UI development track to ensure successful implementation, including refining requirements, prioritizing tasks, managing vendor resources, conducting testing and validation, and managing release cycle.
  • Collaborate with the business team and vendors to document and refine requirements for the different UI developments and enhancements, ensuring a seamless translation of business needs into technical specifications.
  • Collaborate with the vendor and IATA I&D team to manage the integration interfaces with other systems, review and document integration requirements, and identify potential breaking points along with potential solutions.
  • Work with I&D team and the vendor to identify areas to improve the UI user experience, optimize the navigation flow in the system, and to align with IATA standards and UI best practices.
  • Monitor UI performance and execution times for various reports, collaborate with the vendor and the I&D team to benchmark and assess the impact of different developments and enhancements on report execution times.
  • Monitor report executions, logging any failures encountered and collaborate with the vendor and the I&D team to address and resolve these failures.
  • Develop and maintain DDS KnowledgeBase, collaborating with the business team to build knowledge materials such as data logic, videos, glossaries, and more, and ensure user-friendly navigation to facilitate easy access to relevant information for end-users.
  • Monitor vendor performance and delivery, including Quality Assurance and Compliance, and regular reporting on vendor KPIs and identify trends and patterns to support continuous improvement.
  • Support the business team by sharing knowledge and best practices on the data management framework, processes, tools, and functions.
  • Support in technical knowledge transfer from the vendor to IATA operations.
Requirements
  • Bachelor's degree in Computer Science or Computer Engineering
  • Solid technical expertise in Cloud Computing, AWS infrastructure, and Database Management
  • 5+ years' experience in solution design and architecture
  • Preferred knowledge in business intelligence and reporting (MS Power BI), integration, and systems architecture
  • Proven experience working closely with business owners and subject matter experts to document, design, develop, and deliver high-quality data and analytics solutions
  • Good interpersonal communication and the ability to communicate complex issues in a simple manner
  • Fluent reading, writing, and speaking abilities in English
  • Team player and strong sense of ownership
  • Ability to work under pressure with strict deadlines
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

Travel is required for this role.