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Automotive Service Manager

2 months ago

Hamilton, Ontario, Canada Midas HAMILTON Full time
{"title": "Automotive Service Manager", "description": "Job Summary

Midas Hamilton is seeking a highly skilled and experienced Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for delivering exceptional customer service, managing and directing service technicians, and ensuring the highest level of quality and efficiency in our operations.

Key Responsibilities
  • Deliver exceptional customer service and ensure customer satisfaction
  • Manage and direct service technicians to ensure efficient and effective operations
  • Oversee complete vehicle inspections and make comprehensive recommendations
  • Deliver and discuss pricing estimates with customers
  • Lead, manage, and train team members to ensure they meet our company's vision, purpose, and core values
  • Supervise up to ten employees
  • Maintain inventory counts and ensure the overall cleanliness and organization of the facility
Requirements
  • A minimum of 1 year of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team-building skills
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays
  • Valid driver's license

Midas Hamilton is an equal opportunity employer and is committed to providing a safe and inclusive work environment for all employees.

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