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Culinary Team Member

2 months ago


Burlington, Ontario, Canada Farm Boy Full time

Job Summary

The ideal candidate will possess a passion for food and excellent customer service skills. As a key member of our team, you will be responsible for providing a high-quality shopping experience to all Farm Boy customers.

Main Responsibilities:

  • Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Have a strong knowledge of food products and be able to confidently answer customer questions.
  • Utilize Farm Boy Service Standards to welcome, greet, and offer customer assistance as required.
  • Comply with all corporate policies and government regulations, particularly those related to Health & Safety, Food Safety, and HACCP.
  • Prepare, package, price, and rotate food products in accordance with established quality standards and ensure they are attractively displayed with correct signage.
  • Maintain a clean and safe work environment by performing general housekeeping tasks, including sweeping, mopping, and dishwashing.
  • Perform designated opening and closing procedures and provide assistance with additional departmental tasks, such as supply and product inventory, orders, and temperature logs.

Qualifications:

  • Superior customer service, organizational, and interpersonal skills.
  • Typically requires completion of a post-secondary program with an emphasis in culinary arts, plus up to 1 year of experience in a culinary/food environment or an equivalent combination of education and experience.
  • Ability to work with minimal supervision, maintaining high standards for quality, attention to detail, and cleanliness.
  • Ability to work effectively in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French is considered an asset.

Work and Sensory Environment:

  • Providing service to multiple people or departments, working under various deadlines.
  • Required to stand and walk for extended periods during shifts.
  • Required to lift, carry, or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).