Senior Associate Creative
22 hours ago
Job Title: Senior Associate Creative
Job Summary:
We are seeking a highly skilled and experienced Senior Associate Creative to join our team at Elite Travel Management. As a Senior Associate Creative, you will be responsible for providing exceptional customer service, managing client accounts, and ensuring seamless travel experiences for our clients.
Key Responsibilities:
- Provide proactive and immediate response to client inquiries via phone, email, text, or chat
- Share information with fellow Senior Travel Associates to ensure a united and consistent approach to client account management
- Contribute to the development and maintenance of office systems and processes associated with accounts
- Ensure all client account information is up-to-date and easily accessible
- Handle, document, and resolve customer concerns, complaints, and questions via phone and email
- Perform outbound calls to hotel suppliers to confirm bookings and billing
- Additional projects and assignments as required
Requirements:
- Full fluency in English (verbal and written)
- ~ 5+ years of experience in Corporate Travel
- Extraordinary time management skills, self-motivated, and comfortable handling multiple projects simultaneously
- Ability to use systems and programs such as Sabre, Excel, Word
- Successful Elite Senior Travel Associates are dedicated to delivering a personalized experience with a positive attitude
About Us:
Elite Travel Management is a leading travel management company dedicated to providing exceptional travel experiences for our clients. We are committed to delivering a personalized and professional approach to client account management.
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