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Receptionist for Print Services
3 months ago
Position Overview:
The University of Toronto Scarborough is seeking a dedicated Print Hub Receptionist to serve as the initial point of contact for faculty, staff, and students requiring assistance. This role is essential in supporting the daily operations of the Print Hub, addressing general inquiries, and escalating issues as necessary.
About the University:
The University of Toronto Scarborough, through its Retail & Conference Services department, offers a diverse range of visitor, conference, and event services, contributing to the academic mission of the institution.
Key Responsibilities:
- Respond to inquiries within the scope of the role and redirect as needed.
- Act as the primary contact for general inquiries.
- Schedule appointments and manage room bookings.
- Maintain digital platforms with up-to-date information.
- Facilitate minor purchases and manage accounts receivable in accordance with financial guidelines.
Essential Qualifications:
- Completion of a College Certificate in Business or Office Administration, or a combination of relevant education and experience.
- A minimum of two years in an administrative role providing front-line support.
- Experience handling a high volume of inquiries via various communication channels, preferably in an academic setting.
- Proficiency in database management and maintaining accurate records.
- Strong organizational, multitasking, and time management skills.
- Excellent verbal and written communication abilities.
- Demonstrated customer service skills with a professional demeanor.
- Attention to detail and accuracy in all tasks.
- Commitment to equity, diversity, and inclusion in the workplace.
Desirable Attributes:
- Experience in a post-secondary educational environment.
Ideal Candidate Profile:
- Strong communicator with a meticulous approach to tasks.
- Ability to manage multiple priorities effectively.
- Positive attitude and a collaborative team player.
Additional Information:
- A comprehensive job description is available upon request.
