Collections Specialist

4 weeks ago


Vancouver, British Columbia, Canada McMillan Full time
What You'll Do

We are seeking a highly motivated and detail-oriented individual to join our Collections Team as a Collections Specialist. This role will involve communicating with clients to resolve outstanding invoices and disputed accounts, maintaining accurate collection logs, and providing exceptional customer service.

Key Responsibilities
  • Communicate with clients to resolve outstanding invoices and disputed accounts
  • Maintain accurate collection logs and provide regular updates
  • Assist with the resolution of complex account issues
  • Provide exceptional customer service and respond to client inquiries in a timely manner
  • Collaborate with the team to achieve collection goals and objectives
What You Bring

An ideal candidate will have:

  • 3-5 years of experience in collections or a related field
  • Proficiency in using collection software and tools
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
What We Offer

As a Collections Specialist at McMillan, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive compensation package, comprehensive training, and opportunities for professional growth and development.

At McMillan, we are committed to fostering a culture of diversity, equity, and inclusion. We believe that our differences are what make us stronger and more successful. We are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute their best work.


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