Property and Casualty Subrogation Specialist

4 weeks ago

Calgary, Alberta, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Auto & Property Subrogation Adjuster to join our team. In this role, you'll play a critical part in investigating, negotiating, and settling auto and basic property subrogation claims. Your primary focus will be on providing quality service and ensuring prompt and equitable recoveries in line with our corporate policies and standards.

Key Responsibilities
  • Investigate losses with moderate complexity and ensure prompt and equitable recoveries in line with our corporate policies and standards.
  • Develop action plans for conducting investigations by determining necessary contacts, collection feasibility, and/or legal action.
  • Analyze and document the claim by collecting and securing appropriate reports and statements from customers, witnesses, and any other parties or experts to determine damage, liability, and opportunity for recovery.
  • Negotiate with third parties, lawyers, and insurers to settle claims.
  • Attend court proceedings or hearings to provide information on claims as required.
  • Provide quality customer service to external or internal customers.
  • Answer queries relating to investigations and the claims process.
  • Maintain effective communication channels with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues.
  • Maintain productive business relationships with service providers and monitor performance to ensure compliance with professional and corporate standards.
  • Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
Requirements
  • University degree or college diploma and/or equivalent combination of business experience.
  • Minimum 2 years property, casualty, auto, and/or subrogation claims handling experience.
  • Excellent written and verbal communication skills.
  • High attention to detail and critical thinking abilities.
  • Strong time management skills.
  • Knowledge of litigation processes considered an asset.
  • Completed or working towards a Chartered Insurance Professional (CIP) designation considered an asset.
What We Offer

As a permanent member of our team, you can expect a range of benefits, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, flexible work arrangements, and more.

We're committed to creating an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

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