Personal Support Worker

4 weeks ago

Hamilton, Ontario, Canada VON Canada Full time
Job Summary

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying, bending, reaching, kneeling, and other movements that emphasize good body mechanics.

Key Responsibilities
  • Observes and evaluates the client's or family's home, personal situation, and client and family care plan to determine if any need for change in the personal support care plan is required.
  • Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager.
  • Implements changes to the care plan under the guidance of the Manager for safety, liability, and financial reasons.
  • Reports verbally to the immediate supervisor or Personal Support Program Manager any changes in the client's or family's personal support needs or home situation necessitating a change in the personal support care plan.
  • Performs personal support tasks reflecting the needs of the client and family, including light cleaning, preparation of nutritious meals, care of clothes, shopping for the client as required, and monitoring and maintaining household safety.
  • Provides personal care as directed by the Personal Support Program Manager or immediate supervisor, including assisting the client in walking, climbing or descending stairs, getting into and out of bed, eating, dressing, and other matters of personal hygiene.
  • Provides simple bedside care, where required, under the direction of a nurse.
  • Provides respite care to clients as required.
  • Supports clients' families by providing child care as required to allow for family relief.
  • Organizes each day's activities, setting priorities for personal support and other activities under the direction of the Personal Support Program Manager or an immediate supervisor.
  • Completes daily call checks, and other forms as required, to maintain the effective and efficient operation of the personal and home support service.
  • Assesses the client's pattern of communication and ability to relate.
  • Communicates with appropriate members of the health team regarding the management of the client's or family's homemaking, physical, and emotional needs and informs an immediate supervisor or Manager of any changes or concerns.
Requirements
  • High school diploma.
  • Secondary school education is preferred.
  • CCA Certification is required in Nova Scotia.
  • Must have certificate in Home Support Worker (Level I, II, III), Personal Support Worker program, or Health Care Aide.
  • Must have a current Standard First Aid Certificate or CPR level C Certificate, if applicable to the work being performed.
  • Some household management experience and experience working with elderly or ill individuals or children.
Skills
  • Strong communication skills, both verbally and written.
  • Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy, and understanding.
  • Good assessment skills.
  • Awareness of community resources.
  • Ability to work effectively in a multidisciplinary team or independently as required.
  • Able to take direction well.
  • Ability to adjust to working in different social and economic environments.
  • Communicating in a clear and effective manner, demonstrating respect, empathy, and understanding.
  • The capacity to adhere to strict confidentiality.

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