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Front Desk Associate

2 months ago

Trail, Canada BOAZ ENTERPRISES LTD. Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BOAZ ENTERPRISES LTD. as a key member of our hospitality team.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Group Arrivals and Departures: Process group arrivals and departures, ensuring seamless transitions for our guests.
  • Room Reservations: Take, cancel, and change room reservations as needed, providing excellent customer service.
  • Hotel Information: Provide guests with information on hotel facilities and services, including amenities and local attractions.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Work Setting: Hotel, motel, or resort environment.
  • Transportation: Own transportation.
  • Work Conditions: Standing for extended periods, attention to detail, and ability to work in a fast-paced environment.
  • Personal Suitability: Client focus, excellent oral communication, organized, and team player.
Work Environment

BOAZ ENTERPRISES LTD. is a dynamic and growing company that values its employees and provides a supportive work environment.