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Salesforce Experience Cloud Delivery Leader
2 months ago
We are seeking a highly experienced and passionate Salesforce Experience Cloud Delivery Leader to play a key role in shaping the future of our digital experiences.
Key Responsibilities- Lead the technical design, development, deployment, and handoff of Salesforce Experience Cloud solutions
- Facilitate solution design sessions to uncover requirements and drive solution and technical design
- Translate business requirements into scalable, secure, and performant Salesforce Experience Cloud solutions
- Architect and document technical solutions aligned with customer business objectives; identify gaps between client's current and desired end states; clearly present solution options to the customer for consideration factoring in approach pros and cons to achieving the customer outcome
- Understand the Aura and LWR runtimes, including when to ideally implement each runtime and the implications and limitations of the selection
- Partner with Experience Design (XD) to shape the digital experience, providing feedback on out of the box solutions, complexity of custom features, and translating their vision into technical specifications for requirements
- Work effectively with program leadership, including Solution Owners, to ensure project alignment, timely delivery, and ongoing product development. Build and maintain high performing teams.
- Effectively communicate technical concepts, influence decision-making, and build consensus among stakeholders.
- Collaborate with customer stakeholders to define requirements, deliverables, and set and manage expectations. Effectively communicate risks and issues along with mitigation plans. Address delivery challenges, changes in scope, and other challenges by informing and negotiating with program leadership and customer stakeholders.
- Travel Requirement: Up to 50% Travel for the Global Salesforce Team
- 5+ years of experience as a Salesforce Experience Cloud Architect
- Expert level understanding of the Salesforce Experience Cloud product suite
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution inclusive of third-party solutions that will enable achievement of the desired business outcomes
- Deep understanding of web development, including HTML, CSS, and JavaScript, as well as proven expertise in Salesforce Experience Cloud development, including Apex, Aura Components, and Lightning Web Components
- Knowledge of the Aura and LWR runtimes
- Working knowledge of working with Salesforce's content management system (CMS) and third-party CMSs
- Experience with platform security capabilities (TLS, SSL) as well as LWS, CSP, and CORS
- Understanding of data sharing and visibility considerations, and how they factor into platform and component architecture
- Strong knowledge of object-oriented analysis and design and database design
- Excellent communication and collaboration skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team, people leadership is a nice to have
- Ability to act as a Delivery Solution Lead on programs
