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Software Quality Assurance Specialist

3 months ago

Burlington, Ontario, Canada Evertz Microsystems Limited Full time

Key Responsibilities:

  • Conduct comprehensive functional testing and validation of both software and hardware components for the DreamCatcher Production Suite.
  • Work closely with the development team to strategize testing throughout the product design lifecycle.
  • Identify, document, and manage defects using a project management system.
  • Develop and refine testing protocols and compliance documentation, while assisting in the enhancement of product manuals.
  • Deliver technical support to customers, including replicating and resolving issues.
  • Oversee laboratory testing equipment and address any hardware or software malfunctions.
  • Support the preparation of product demonstrations.
  • Contribute to the identification, definition, and design of enhancements for the product range.
Required Qualifications:
  • Experience in a related field such as Software Validation, Quality Assurance (QA), Hardware Validation, or System Test Engineering.
  • A degree or diploma in Computer, Electrical, or Systems Engineering, or in Broadcast Television/Film and/or Media Production is advantageous.
  • Familiarity with data communication networks and relevant protocols and technologies, including TCP, UDP, Multicasting, QoS, RTP, TLS, SNMP, HTTP/HTTPS, DNS, DHCP, Layer 2 and 3 switching, firewalls, NATs, and basic network security principles is preferred.
  • Knowledge of Linux is desirable.
  • Experience with tools such as Jira, Confluence, and/or Testrail is beneficial.
  • Understanding of video technology and compression methods is a plus.
  • Experience in customer interactions, whether in-house or external, is an asset.

Essential Skills:

  • Exceptional verbal and written communication abilities.
  • Strong analytical and troubleshooting skills.
  • Meticulous attention to detail and keen observational skills.

What We Provide:

  • Flexible working hours.
  • Employer-sponsored benefits program.
  • Support for work-life balance.
  • Casual workplace atmosphere.
  • Opportunities for travel to live production events.
  • Employee discount offerings.
  • Engagement in social events and sports teams.

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