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Director of Operations

2 months ago

Victoria, British Columbia, Canada Bird Construction Full time
About the Role

We are seeking a highly experienced and skilled Director of Operations to join our team at Bird Construction. As a key member of our leadership team, you will be responsible for the overall execution of construction projects, leading the Operations department and overseeing all project teams.

Key Responsibilities
  • Leadership
    • Support a corporate culture that embodies the highest ethical standards and aligns with our core values.
    • Drive employee engagement and associated engagement plans, as well as diversity, equity, and inclusion initiatives.
    • Interface with the regional Vice President to ensure adequate and timely workforce planning.
    • Drive a high-performance culture, effectively managing the performance of all direct reports and overseeing performance management of all indirect reports.
    • Engage in talent review and succession planning processes.
  • Operations Management
    • Provide input and guidance to proposal and project teams in the pursuit and delivery of projects to achieve regional business plan goals.
    • Work in accordance with the Bird Operations Manual to continuously improve project delivery services, ensuring the group leads the industry and exceeds client, consultant, trade expectations, and contract terms.
    • Manage construction projects and project teams in accordance with contract terms and approved project targets related to safety, profitability, schedule, quality, sustainability, and turnover.
    • Support the Estimating and Pre-construction Departments in the go/no-go process to determine alignment of district targets and deliverables with potential projects.
    • Develop project KPIs as required.
    • Support the Estimating and Pre-Construction departments, and assign staff as required on all pricing and planning, providing technical expertise on construction techniques and production rates as needed.
    • Create and execute Project Execution Plans (PEPs), including commercial management and project management plans for projects.
    • Manage creation and execution of a commercial risk management process and strategy with respect to contracts and project execution, including a project Risk Register where required.
    • Manage creation and execution of all prime and sub-trade contracts, completing awards and commercial documents as designated in the district Delegation of Authority (DOA).
    • Oversee the creation and execution of the Project Commitment.
    • Manage mobilization and site readiness.
    • Manage all internal and external start-up meetings and partnering sessions.
    • Provide leadership to field construction as required, including oversight of deliveries, logistics, and execution plans and critical-path work schedules.
    • Manage the creation and execution of an effective quality assurance/quality control program as per corporate and project-specific standards.
    • Conduct monthly project meetings to review project reporting and alignment with the regional business plan and operations manual.
    • Conduct regular visits to project sites to verify project status.
    • Manage the Profit & Loss Reporting (P&L) process in strict accordance with the Operations Manual. Prior to review by the Executive Office, conduct thorough review of each project's profitability report and review with assigned staff to satisfy technical adequacy and reported profitability for the jobs.
    • Take on the responsibility of the Project Sponsor as required.
    • Develop and maintain a relationship with the client, including regular touch points and feedback loops to ensure project expectations are being met.
    • Be aware of all legal, insurance, lien, and claim issues that manifest in the district and advise the regional Vice President of same. Take personal control of these items and aggressively manage them to completion, consulting with the regional Vice President where necessary.
    • Work with the regional Safety Manager to maintain HSE and OH&S standards for the district, ensuring practices meet or exceed the requirements of the Safety Program, and client project-specific requirements.
    • Provide a monthly report to the regional Vice President supported by individual project reports for review prior to the 10th of each month.
    • Ensure project completion reports are in place as outlined in the Operations Manual.
  • Resource Management
    • Responsible for staffing and resource management of all projects.
    • Responsible for equipment and purchasing, and yard management.
  • Strategic Planning
    • Support the development of the District business plan.
    • Work with the regional management team to support the development of new market initiatives and business opportunities based on the best use of regional resources/assets and current trends in the industry and competitive landscape.
  • Business Development
    • Assist the regional Vice President and Director of Business Development in establishing and maintaining strategic relations with customers, suppliers, and other stakeholders, including governments and the public.