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Team Lead

2 months ago

Calgary, Alberta, Canada Purdys Chocolatier Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Purdys Chocolatier in Chinook Centre. As a Team Lead, you will be responsible for leading a team of sales associates and ensuring that all aspects of the store's operations are running smoothly.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Assist with the management of store operations, including inventory management, visual merchandising, and customer service.
  • Develop and implement sales strategies to drive sales growth and increase customer engagement.
  • Collaborate with the Shop Management team to achieve business objectives and improve store performance.
  • Provide coaching and training to sales associates to enhance their skills and knowledge.
Requirements
  • 2+ years of experience in a retail or hospitality environment, preferably in a leadership role.
  • Proven track record of achieving sales targets and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Availability to work a variety of shifts, including days, evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • A discount on Purdys Chocolatier products.
  • A comprehensive training program.