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Center of Store Department Manager

2 months ago


St John's, Newfoundland and Labrador, Canada Loblaw Companies Limited Full time
About the Role

We are seeking a highly skilled and experienced Department Manager to lead our Center of Store department. As a key member of our store management team, you will be responsible for overseeing the day-to-day operations of the department, ensuring it meets or exceeds sales and profitability goals, and driving customer satisfaction.

Key Responsibilities
  • Department Leadership: Provide guidance and direction to department colleagues, ensuring they have the necessary skills and knowledge to deliver exceptional customer service and meet sales targets.
  • Operational Excellence: Oversee the efficient operation of the department, including inventory management, merchandising, and visual displays.
  • Customer Focus: Foster a customer-centric culture within the department, ensuring that customers receive a personalized and engaging shopping experience.
  • Team Development: Identify and develop the skills of department colleagues, providing coaching and training to enhance their performance and career growth.
  • Performance Management: Monitor and analyze department performance, identifying areas for improvement and implementing strategies to drive sales growth and profitability.
  • Collaboration: Work closely with other department managers and store management to ensure seamless communication and coordination across the store.
Requirements
  • Leadership Experience: Proven experience in a leadership role, preferably in a retail or sales environment.
  • Operational Knowledge: Strong understanding of retail operations, including inventory management, merchandising, and visual displays.
  • Customer Service: Excellent customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Communication: Effective communication and interpersonal skills, with the ability to work collaboratively with others.
  • Adaptability: Ability to adapt to changing priorities and deadlines, with a focus on delivering results in a fast-paced environment.
About Us

Loblaw Companies Limited is a leading Canadian retailer, committed to delivering exceptional customer experiences and driving business growth. We offer a dynamic and inclusive work environment, with opportunities for career development and professional growth.