Service Technician

4 weeks ago

Montreal, Quebec, Canada Ecolab Ltd. Full time
Service Technician Job Description

Ecolab Ltd. is seeking a skilled Service Technician to join our Food and Beverage team. As a Service Technician, you will be responsible for providing plant support for multiple customers across the region, including timely installation and preventative maintenance support of Ecolab owned and maintained programs and equipment.

Key Responsibilities:
  • Assist Account Managers in new equipment installations and updates, customer training, component and device rebuilds
  • Manage and respond to emergency system problems within Food and Beverage accounts when needed
  • Manage, schedule and perform regular support calls, maximizing the performance of equipment and chemistry which will enable customer's plant to operate at optimum efficiency
  • Promote the value of the Ecolab Antimicrobial chemistry, service and business model in support of sales growth within the customer's organization
  • Work and communicate effectively with internal associates and external customers
  • Effectively monitor and handle replacement devices, and maintain inventory at minimum level as necessary for effective execution of regular and emergency calls
  • Generate and provide meaningful reports for each site visit documenting service and value-added support
Requirements:
  • Associate degree in electronics or instrumentation strongly preferred, or at a minimum equivalent experience in areas listed
  • Ability to travel throughout the province at least 75% of the time
  • Strong mechanical and electrical aptitude
  • Technical training, TIG welding skills and construction background also a plus
  • Experience involving process equipment within the food industries or similar a plus
  • Ability to listen and work with many levels of Ecolab associates and plant personnel
  • Good verbal and written communication skills are a must
  • Bilingual, French/English
  • Computer skills required Microsoft Word and Excel along with company specific programs
  • Ability to travel to the US for training/meetings
  • Valid drivers license and safe driving record
  • Able to lift and carry 10 - 30 pounds frequently and up to 100 pounds

Please note that proof of Covid 19 Vaccination may be required based on client site requirements.

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