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Physiotherapist Assistant

2 months ago


PointeClaire, Quebec, Canada pt Health Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer Service Agent in our medical clinic. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a smooth and efficient experience.

Key Responsibilities
  • Welcome clients/patients and other visitors to the clinic, both on the telephone and at the reception desk.
  • Promote the company and the quality of treatments offered to clients.
  • Ensure the effective application of the company's operational procedures.
  • Schedule and confirm appointments; manage the schedules of various stakeholders.
  • Participate in the smooth running of the clinic.
  • Perform general filing and input various patient/client data into the computer system.
  • Invoice and collect payments for visits.
  • Ensure the transmission of calls and messages.
About Us

Established in Quebec since 1982, Physiothérapie Universelle stands out for its involvement with its patients, its diversity of human character, and its dynamic and committed multidisciplinary teams. We are proud of our therapists' passion and the quality of treatments offered throughout an expanded network of over 37 clinics in the Greater Montreal area.

Our mission is to provide every client with personalized and adapted healthcare solutions, tailored to their condition, to help them resume or maintain an active lifestyle.

We are committed to creating a work environment that is respectful, active, and supportive of our employees' well-being.