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Talent and Business Operations Manager

1 month ago

Sault Ste Marie, Ontario, Canada Sephora Full time
About the Role

We are seeking a highly skilled Talent and Business Operations Manager to join our team at Sephora Canada. As a key member of our operations team, you will be responsible for driving business growth, developing talent, and ensuring operational excellence in our stores.

Key Responsibilities
  • Talent Champion: Conduct final interviews for key positions, source and select candidates, and oversee the hiring process.
  • Training & Development: Manage all training-related functions, develop and execute the store's training strategy, and work with the Store Director and Education partners.
  • Performance Assessment & Development: Write and deliver annual performance reviews, oversee performance management situations, and ensure timely feedback is delivered.
  • Operational Excellence: Lead store operations, ensure execution of processes, manage inventory, and ensure compliance with company standards.
  • Entrepreneurial Spirit: Demonstrate a strong understanding of sales performance, staffing, and payroll, and identify opportunities for growth and improvement.
Requirements
  • 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • Proven ability to create teams, attract and identify talented store leaders, and develop cast to drive sales and deliver outstanding client service.
About Sephora

Sephora Canada is a passionate and innovative beauty community that is dedicated to finding and sharing beauty in the world. We are committed to creating an inclusive and diverse environment where every person can belong, grow, and build a beautiful career.

We believe in equal opportunity employment and advancement, and we are committed to creating a workplace that is free from discrimination and harassment. If you require accommodation due to a disability or other protected characteristic, please contact our People team.