Veterinary Client Care Coordinator
3 days ago
Job Summary:
VCA Canada is seeking a highly organized and empathetic Client Care Coordinator to join our team at Central Victoria Veterinary Hospital. As a key member of our client care team, you will play a vital role in ensuring our clients and their pets feel welcomed and appreciated.
Key Responsibilities:
- Answer multiline phone systems and track appointments effectively
- Schedule appointments, admit and discharge pet patients
- Invoice and bill clients, create estimates and process payments
- Take initiative and work independently
- Perform general housekeeping duties, maintaining cleanliness of reception areas, pet holding areas, and common areas
- Assist veterinary staff with various tasks and treatments
- Develop a love for all companion animals
Work Environment:
Our 24-hour facility operates 40 hours per week, with a mix of daytime, evening, weekend, and holiday shifts. As a Client Care Coordinator, you will be part of a diverse team that values wellness and appreciation.
What We Offer:
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development opportunities
- RRSP Employer 5% Match Program
- Extensive online access to journals and textbooks
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
About VCA Canada:
VCA Canada is a leading provider of veterinary care, committed to delivering exceptional medicine and patient care. We value diversity and inclusion in our workplace and are an equal opportunity employer.
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